Effective September 2, 2026

Privacy Notice

This notice explains what information Heatbox uses and why.

1. Information we collect

We may receive your name, email address, order and access details, support messages, and basic technical data such as device, browser, IP address, timestamps, and service logs. We collect only information needed to operate, secure, support, and improve Heatbox.

2. Payments

Paddle processes checkout and payment information. Heatbox does not receive or store your full card number. Paddle may provide us with transaction details such as the product purchased, payment status, country, and customer contact information.

3. How we use information

We use information to deliver purchased access, confirm transactions, provide support, prevent fraud and abuse, troubleshoot the service, meet legal obligations, and communicate important service or policy updates.

4. Sharing

We may share necessary information with service providers that help us run Heatbox, including Paddle for payments and hosting or security providers. We may also disclose information when required by law or to protect users, Heatbox, or others. We do not sell personal information.

5. Retention and security

We keep information only as long as reasonably needed for the purposes above, including tax, accounting, dispute, security, and legal requirements. We use reasonable safeguards, but no online service can guarantee absolute security.

6. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information, or object to certain uses. We may need to verify your identity before completing a request.

7. Contact

For privacy questions or requests, email support@heatboxs.store. You may also have the right to contact your local data protection authority.